The information contained in a
contractor's license file at the Arizona Registrar of
Contractors has historically been part of the public record and
relatively easy for anyone to access. Under state law, the
government is required to disclose public records in response to
a request. This is generally a good thing, because it makes the
But it also means that a licensed
contractor's personal information has been available to anyone
submitting a public-record request. That information has
included the contractor's email address, as well as the
residential addresses and phone numbers for anyone named on the
That changed in August 2017, when
A.R.S. § 32-1124.01
went into effect. Now, the ROC is generally barred from
disclosing a contractor's residential address, residential
telephone number, email address, or social security number.
The statute is consistent with similar
statutes that protect the personal information of other licensed
professionals, such as real estate agents and brokers.
There are exceptions to the law's
protections. It permits the disclosure of a
contractor's personal information to another government agency
or to a court. And residential addresses and phone numbers may
be disclosed when the Registrar determines that "disclosure
serves the interests of justice and is in the public interest."
Also, a contractor operating out of a
residence should be aware that the statute doesn't protect their
personal contact information if that information is also
designated as the business's contact information.
The confidentiality provided by the
statute also applies to licenses on inactive status.
Support by the ROC
The ROC supported the law's passage,
recognizing that list brokers and companies wishing to market to
contractors were targeting contractors' email addresses by
submitting commercial public-record requests. Those requests
were often aimed at entire license classifications. The new law
puts an end to that, and all licensed contractors stand to
benefit from the new protections.
We applaud the passage of this law; while it still
allows consumers to gather pertinent information about their
cases, it protects the legitimate interests of contractors.
Jamie Hanson is a former Chief
Counsel for the Arizona Registrar of Contractors.